How long are statements available in Digital Banking and how do I print them?
You will then be able to select your new 2-step verification method. What if I want to change my 2-Factor Authentication method for Digital Banking? What do I do if I am locked out of Passcode or Biometric when trying to use the Citizens Bank OR App? You will be taken to an Account Recovery page. From the login screen select Forgot? link. You will then be prompted to reset your passcode.
On a web browser, go to our homepage and select $ Login/Enroll.Frequently Asked Questions What if I don't remember my Digital Banking password or I’m locked out?
